VERTU ASTER P BOX CONTENTS:
- Vertu Mobile Phone
- Matching Leather Cover
- Leather Coated Wireless Charger
- 3 Charging Heads (2 for International Use & 1 for India)
- Charging Dock
- C-Type USB Cable
- Screen Guard
- 2 Year Warranty Card + Documents
SHIPPING NOTICE: 'Luxury takes time to handcraft'.
Don't expect it to be ready in a day. Please allow 7-14 days to deliver your goods. Maximum time frame - 21 business days As its a MADE TO ORDER CUSTOMISED PHONE
Real Pictures Attached .
What you see is what you get
We shall also send you a video before shipping the same .
HOW TO ORDER YOUR VERTU MOBILE PHONE IN INDIA ?
There is 1 Way to buy your VERTU Mobile Phone
1. Online Payment – Steps Explained:
- Select the VERTU Mobile Phone you want to order and 'Add to Cart'.
- 'Proceed to Checkout' – Fill in your Address Details and 'Save' your User Account.
- Pay by Credit Card/Debit Card/Net Banking on our 100% Safe and Secure Payment Gateway.
- We get your VERTU Mobile Phone Unlocked to use all Indian SIM Cards and as its ready to be dispatched we do a 100% Insurance before sending the parcel. As the item is Fully Insured you can be rest assured about a Hassle Free Delivery by our Courier Agents – Fedex / Bluedart. By doing an Insurance of the courier – The Customer’s as well as our money and the parcel stays safe and there is a Guarantee that the mobile is 100% Safe at all times and fully covered.
- Delivery of your Luxury VERTU Mobile Phone in India at your doorstep within 7-14 days , maximum 21 days Working days as its a made to order customised phone
REFUND AND EXCHANGE POLICY
7 DAY REPLACEMENT WARRANTY :
Our business thrives on good reputation. We know how important it is that every customer be happy with their purchase every time they visit our online boutique. We guarantee 100% Customer Satisfaction on every purchase. WE TAKE EVERY PRECAUTIONARY MEASURE THAT YOU HAVE A GOOD EXPPERIENCE SHOPPING WITH US . SO BE LEAST WORRIED ABOUT THE SAME
We give 7 days Replacement Warranty for all the products sold on our website - if any manufacturing defect occurs.
Process of Replacement :
- Customers have to notify us of any damage or manufacturing defect within 7 days from the date of delivery.
- We will arrange a pickup from customers address.
- After receiving the defective product and checking the cause of damage, We will ship a brand new product at no extra cost.
- However, the company reserves the right to offer an alternate product in case the product is out of stock/ production.
- The 7 days replacement warranty is valid only in cases of manufacturing defects and transport damages and is invalid in cases of damages due to normal wear & tear and negligence on part of the customer.
CANCELATION & REFUND POLICY :
- Online Payment Ordered can be cancelled before the products are actually dispatched. Post Dispatch the order cannot be cancelled.
- Online Payment order that are cancelled before product dispatch. Refund will be credited back to the source Bank Account / Card within 7-10 Business days, In case of any help kindly email us
Please Note the following while returning our product for replacement:
1. Please inform us by email before sending the product back
2. Return Shipping charges will be borne by Buyer (not applicable in case of replacement due to manufacturing defects)
3. The product should not be tampered or used
4. After receiving the product only we will dispatch the new replacement
For Further queries or doubts , please call us on our customer support number and we shall be happy to help you
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